Refund policy

Boosts are the only thing we sell. Here is how refunds work for them.

Full refund

• The payment went through but the boost never started, for example because of an error on our side.
• You were charged twice for the same boost.

Partial refund

If the site was down or the boost was not shown for a meaningful part of the period because of a problem on our side, we refund the affected days.

No refund

• The boost ran as described but did not bring the results you hoped for. We cannot promise traffic or votes.
• The listing was removed during the boost because it broke the terms of service.

How to ask

Email [email protected] with the startup name and the date of the payment within 14 days of the charge. Approved refunds go back to the original payment method through Mollie, usually within 5 to 10 business days.